Windows Diary

Aaad.debug Citrix Easy Fix Solution

Posted on by Brian Magallanes

If you get citrix error code aaad.debug, this guide is here to help you.

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    CTX114999

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    Information

    This article details how to solve authentication problems with ADC, possibly Citrix Gateway, using the aaad.debug module>

    • General Authentication Errors

    • Error with username / password

    • aaad.debug citrix

      Error organizing authentication directives

    • Discrepancies in the groupm extract

    Note . This procedure applies to both the Citrix Gateway and the ADC appliance.

    Troubleshooting

    Authentication Problems

    How to troubleshoot authentication with aaad.debug module?

    To resolve certification issues with the aaad.debug module, perform the following therapy: Using the Secure Shell (SSH) client, log in as PuTTY at the NetScaler Gateway command prompt screen. Perform an authentication process that requires troubleshooting, such as attempting to log on to a user.

    To troubleshoot authentication errors using the aaad.debug module, do one of the following:

    1. Log into the Citrix Gateway CLI using a Secure Shell (SSH) client such as PuTTY.

    2. Run the following command to press the shell prompt button:
      Shell

    1. Run the following command, which you can modify in the / tmp directory:
      dvd / tmp

    1. Run the audience command to start the debugging process:
      aaad cat.debug

    1. Perform any authentication process that requires troubleshooting as this is a type of user attempt to log in.

      How do I check my Citrix ADC logs?

      Monitor the

    1. output of the hamster aaad.debug command, interpret all authentication processes, and troubleshoot.

    1. How do I check NetScaler logs?

      Ctrl + Z troubleshooting process.

    1. What is the aaad.debug error code for NetScaler?

      Console or secured access (SSH) to the NetScaler appliance. Process_radius Received event RADIUS process_radius BAD_ACCESS_REJECT received for: process_radius send rejection. send_reject_with_code Reject with error code 4001. The following participant table lists the various error codes for the aaad.debug module as well as the reasons for the error.

      Run the command to save the output of aaad.debug to a file:
      aaad.debug tee| / var / tmp /
      where / var / tmp is the required directory path and is the required log name.

    The following section provides examples of using the aaad.debug module to debug parsing and authentication errors.

    Invalid password

    In this example, the user was looking for an invalid LDAP password.

    Fri Oct 19, 17:53:20 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes40]: start_ldap_auth this scotley onauth @ 10/12/33/216Oct 14, Fri, 17:53:20 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes291]: recieve_ldap_bind_eventget associated ldap eventFri Oct 19, 17:53:20 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes551]:recieve_ldap_user_search_event group created for Scottley from: Domain AdminsFri Oct 21, 17:53:22 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/naaad.c sizes1198]: send_reject Refuse toKernel for: scottli

    Username

    is invalid
    aaad.debug citrix

    The user entered an invalid username in this product.

    /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.cogén40]: start_ldap_auth triesauth @ 10/12/33/216Fri 19 October 17:53:30 / usr / home / build / rs_80_48 / usr 2007.src / usr.bin / nsaaad /../../ netscaler / aaad / ldap_drv.c [291]: recieve_ldap_bind_eventFri 14 October17:53:30 2007 /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes534]:recieve_ldap_user_search_event returned ldap_first_entry null, user not foundFri Oct 19 17:53:30 last /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/naaad.c sizes1198]: send_reject reject send find kernel : scott

    Invalid LDAP bind attempt

    In this example, the certification policy contained an invalid set of LDAP binding credentials.

    Fri 19 Oct 18:17:16 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/naaad.c sizes359]: process_kernel_socket is enabled. rearrangeAuthenticate user: scottli, vsid: 527Fri Oct 19, 18:17:16 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes40]: start_ldap_auth triesauthenticated on 12.10.33.216Fri Oct 19, 18:17:18 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes291]: recieve_ldap_bind_event received LDAP bind eventFri Nov 19, 18:17:18 2007/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes326]:recieve_ldap_bind_event ldap_bind with error binddn bindpw: invalid credentialsFri Oct 19, 2007 18:17:18 /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/naaad.couvern1198]: send_reject Send reject kernel For and scotley

    Define the group extraction results

    This

    Under these conditions, the results of the groupNew extraction can be determined. Many AAA group access issues cause the user to misunderstand what the session policies are for their assigned group on the Citrix Gateway device. Common causes are misspelling the Active Directory / Radius group name on the device and consumers who are not members of the Active Directory / Radius resource group.Fri

    Oct 29, 18:22:14 2007 /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes40]:start_ldap_auth tries to authenticate scottli ten @. 12.33.216 oct.Fri 19 18:22:14 two thousand and seven/usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes291]:recieve_ldap_bind_event location of the received LDAP eventFri, October 19, 18:22:14 2007 /usr/home/build/rs_80_48/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldap_drv.c sizes551]:recieve_ldap_user_search_event generated a group string for Scotley from: Domain Admins

    Additional Resources

    How do I use Aaad debugging?

    CTX138663 – error codes returned when using the NetScaler module aaad.debug
    CTX108876 – How to configure LDAP authentication on NetScaler
    CTX139963 – How to actually configure NetScaler Gateway StoreFront session policies
    CTX233027 – [Research traNetScaler Gateway Link] – LDAP Authentication
    CTX114335 – How to Configure an LDAP Monitor on NetScaler
    Citrix Blog – Monitoring Secure LDAP with Citrix NetScaler

    Context

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