You should try these troubleshooting methods if acronis home did not find a hard disk error on your computer. When an Acronis product is running on Windows, it cannot find any type of hard drive. Or Acronis Backup & Recovery Disk Management defines the problem as Super Floppy or Unsupported: the most likely cause of the problem is that the problem does not have a valid MBR or even third-party software is blocking primary access to hard drives.
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Why is Acronis product does not detect hard disks in Windows?
If your Acronis product reports that no hard disk was found in Windows, the problem is most likely related to the information provider’s software blocking access to hard disks (!). Unable to recognize hard drive, RAID or network card.
