Approved: Fortect
You may receive an error message indicating that remote agent access to Backup Exec 2012 is denied. It turns out that there are several ways to solve this problem, and we will deal with it now.
Problem
When pushing the installation of a Remote Backup Exec Agent, the error “Access is denied.” Please change your credentials remotely in addition to re-validation. ”
Message
Error
ERROR: Exception: System.UnauthorizedAccessException: Access Denied. (Exception From HRESULT: 0x80070005 (E_ACCESSDENIED))
Solution
4. WMI, Expose Diagnostic Tool (named V2.0_2003_.SRV.RTM.32_SERVERNAME_DATE_TIME-REPORT.TXT) is created in the% TEMP% directory. Check the report for WMI-related errors.
For more information on troubleshooting WMI issues, follow the link here:
- Open the My Device menu bar and click Tools >> Folder Options.
- On the View tab, under Advanced Settings, scroll down, uncheck Use Basic File Sharing (Recommended), and click OK.
- Make sure the user account has sufficient administrator rights.
- Now add a system remote and even enter the WORKGROUP name in the Domain section.
- Be sure to install Agent Remote.
Make Optimistic Distributed COM enabled on multimedia hosting and all remote computers experiencing this issue:
When pushing the installation of a Remote Backup Exec Agent, the error “Access is denied.” Please change the deleted credentials and try again. ” SGMon log on media server will show remote WMI connection failure if run in file when trying to install push:
———————————————– – ———– ————————————– – ———– ————————————- – – ———– ———————————— – – – —————-
_SETUP: 10: 20: 11] [03-02-10 [0000] 23: (03-02-10 10: 20: 11) -> ERROR leading to remote WMI: root cimv2, server expression, domain name username
_SETUP: 10:20:11] [03-02-10 [0000] 23: (03 – 02 – 10 10:20:11) -> ERROR: Win32: 5
_SETUP: 10:20:11] [03-02-10 [0000] 23: (03-02-10 10:20:11) -> ERROR: Exception: System.UnauthorizedAccessException: Access Denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
on Symantec.IFrameSDK.NetPush.WMIMethods.a (ManagementScope & A_0, line A_1, line A_2, line A_3, line A_4)
_SETUP: [03-02-10 10:20:11] [ 0000] 23: (03-02-10 10:20:11) -> Running push install cleanup …
_SETUP: [03-02-10 10:20:11][0000] 23: (03-02-10 10:20:11) -> ERROR when connecting remote wmi: root cimv2, server brand, domain name username
—– —- – ——————————————— —- – ——————————————— — – ——————————————— – – — —————————–
The Windows Management Instrumentation (WMI) diagnostic tool can be recommended for troubleshooting WMI issues. To download the WMI diagnostic utility, click the link below.
To run the utility on a remote server where Backup Exec Remote Agent Push fails, follow these steps:
1. Log in to the remote web server with the same account as the Backup Exec service account.
2. Copy the WMIDiag.vbs file to the root directory of the C drive
Approved: Fortect
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3. Open a command and run the script from C: > WMIDiag.vbs.
An error related to Windows XP Professional or the aforementioned computer connected to WORKGROUP.
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