Windows Diary

How To Manage Blackberry Event ID 20314?

Posted on by Brian Magallanes

 

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    In some cases, your system may display a message with Blackberry Event ID 20314. There can be many reasons for this issue.

     

     

    Activation policy no longer responds while waiting for services
    incidentfor ID 20000: old OTAKEYGEN package is locked, tag = 12
    Event ID 20314: Device ID 308EA696 used but is now empty
    Event ID 20460: Connection Failure [SRP]
    Event ID 50000: Controller: This BES agent is operated by the BlackBerry.Controller Agent
    Event ID 50049: Waiting due to external UDP messages during ventilation 4085
    Event ID 50079: 2 Users Failed to Initialize
    Event ID 50076: BlackBerry Mailbox Agent 3 launch for BES server version4.1.2.23
    Event ID 50096: [SRP] Dispatcher SRP Installed

    Situations: Connection 1. The client has installed Blackberry Server Express 4.1. WhenWhen the user tries to activate the Blackberry phone, he sees this process:

    Event ID: 20000
    Description:
    Username Old OTAKEYGEN package has been canceled, day = 12
    [RELAY_SRP: UNKNOWN: 00df2008] Error_sending_data, ERROR = 10057
    [RELAY_SRP: UNKNOWN: 00df2008] Send_failure

    Event ID: 20314
    Description:
    The device ID username was 308EA696 but is now blank

    Event ID: 50000
    Description: Controller: This BES agent is definitely controlled by a BlackBerry agent.Control

    Event ID: 50049
    Description: Waiting for external UDP e-mails on port 4085

    Event ID: 50076
    Description: BlackBerry opens Mailbox Agent 1 for the BES server version.4.1.2.23

    Event ID: 35003
    Description: <2007-01-23 22: 52: 39.939CET>: [1182]: : :
    Event ID: 20460
    Description: Connection error [SRP]

    Event ID: 35003
    Description: <2007-01-23 22: 52: 39.939CET>: [1182]: : :

    Case 1: Delete your email account on your phone and deleteBlackBerry Express server. Add again, generate and make a new modification. This fixesthis problem.

    Case 4. If this user has a lot of letters, contacts, calendars orWeak Wi-Fi signal, try Blackberry Desktop Manager orDesktop web manager.

    Case 5: It may be a damaged personth profile from the state database or.

    Case 6: Parser for Microsoft XML version older than Service 4.20.9818Package 2.
    To figure out which version of the Extensible Markup Language (XML) the BlackBerry hasThe Enterprise Server is assumed to open the BlackBerry Agent log by searchingnext line of the log.
    [30000] (20.05.00: 00: 01.057): 0xC40 [ENV] Microsoft Parser xml 4.2:C: WINDOWS system32 msxml6.dll, version: 4.20.9818

     

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