How To Fix Paging Error In Monitoring Service Cnc-mon-0024?

 

It looks like some users have encountered an error code in the paging error monitoring service cnc-mon-0024. This issue occurs due to a number of factors. Let’s discuss it now.

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[“Product”: “Code”: “SSEP7J”, “Label”: “Cognos Business Intelligence”, “Business Unit”: “Code”: “BU053”, “Label”: “Cloud and Data Platform”, “Component “:” – “,” Platform “: [” code “:” PF033 “,” label “:” Windows “],” Version “:” 10.2; 10.2.1; 10.2.2 “,” Edition “:” “,” Field of activity “:” code “:” LOB10 “,” label “:” Data from KI “]

Problem

Symptom

Error paging monitoring service CNC-MON-0024: invalid job name ‘TENANT_ID’ in Cognos Administration -> Status -> Current actions

Reason

Resolve The Problem

If you Drop the NC tables, use the NC_DROP_ .sql script to fix the situation.

Note: – If you have configured the type of notification database, you must perform actions in the notification database, not necessarily in the content store. All bills are referenced for content store queries, so you are ready for the notification database

Follow the steps for classifying CN tables:

1- Stop the Cognos Service
2- Let the administrator back up the database for the entire Cognos content store database.
3- Connect to the content store database using the storage tool and use the same login provided for the content store in the Cognos framework. Run the NC_DROP script, which found the correct location based on the database your content store refers to:

You should not receive an error message in the canceled newsletter you are running.

4- Cognos website in Cognos Configuration. This creates all the CN tables.

 

 

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