If you usually have problems watching online video conferencing, lessons or recorded content: close the product (for example, reload the video content you were trying to watch).
On this page:
Sound problems
No sound
The volume is too high and too low.
Microphone problems
Video problems
Problems with the camera
Get Help
Sound Problems
No Sound
If you can’t hear a beep from your device:
Windows: See the “Troubleshoot Sound” section in Microsoft’s online backup documentation.
Note.
Running the audio troubleshooter might solve the real problem, but it requires administrator access to your computer. For troubleshooting steps that may not require administrator access, click this dedicated drop-down menu. Please contact
macos: Check the online Apple Support documentation for help if your Mac’s internal speakers are not picking up sound normally.
iOS. See If you can’t hear sound, or if the speaker on your iPhone, iPad, or iPod nano touch is distorted, see Apple online documentation.
Android: Plug in and then unplug a headset to make sure no sound is output from the headphone jack. if the error persists, contact your wireless service provider.
Fortect is the world's most popular and effective PC repair tool. It is trusted by millions of people to keep their systems running fast, smooth, and error-free. With its simple user interface and powerful scanning engine, Fortect quickly finds and fixes a broad range of Windows problems - from system instability and security issues to memory management and performance bottlenecks.
1. Download Fortect and install it on your computer
2. Launch the program and click "Scan"
3. Click "Repair" to fix any issues that are found
If you can hear, but the volume is too high or possibly too low:
Windows: For Windows 10, see nextofwindows.com to learn how to adjust the volume of individual apps in Windows. in Windows 8. See x How to customize numbers and sounds in Windows 8, usually at dummies.com.
macOS: For more information, see the “Increase or Decrease Volume” section in Apple’s online documentation.
iOS: For more information, see Apple’s online depreciation documentation.
Android. For more information on how to adjust the volume and display optionson your Android phone, visit the appropriate website dummies.com. If the problem persists, contact your mobile operator.
Microphone Problems
Time to switch to “Auto” in the quality menu if now.Check your bandwidth.Disable any browser extensions, plugins or add-ons.Reboot the switch and modem.Please update your browser.Close all unnecessary browser or application tabs.Clear your web browser cache.Disable / enable hardware acceleration.
If your microphone is not working or the volume is too high or too low:
Windows: Troubleshoot audio recording issues in Microsoft online support documentation, or troubleshoot microphone issues in HP online support documentation.
macOS:. On the menu. Apple .. select a person .. Select the microphone you want to use. Adjust the output volume at the bottom of the window if your microphone is loud or possibly weak.
iOS: See Apple help for microphones on iPhone, iPad, and iPod touch in the online support documentation.
Android: any headset, then restart your device. If the problem persists, contact your campus support center.
Video Problems
Uninstall and reinstall this display driver.Convert video to playable format.Update your drivers automatically.Make sure the correct codec is installed / run the codecLaska Optimize.Install missing plugins.Open the video on your mobile phone.Check for available Windows updates.
If you can’t find online video conferencing, presentations, or written content:
Close an application (such as web browser, Zoom, Slack, Skype for Business, etc.), reopen it, and then try again.Quickly connect to a video conference or join the video content that you were watching while downloading.
For browser-based video applications, leave cookies in the browser cache and, if the problem persists, try the following additional browser-specific tips:
Chrome: For more information, see the Google Support Online Help and Documentation section “Fix Videos That Cannot Be Fixed in Chrome”.
Firefox: Fix common audio and video issues in the Mozilla online support documentation.
Internet Explorer / Edge: Videos will not play in Internet Explorer while online documentation is maintained by Microsoft.
Safari: Check if Safari is loading the page, the page information is missing, or the plug-in is missing from Apple’s online support documentation.
Check our internet connection:
Windows: see Why can’t I log in? Visit Microsoft Books Online Support.
macOS: See the “Troubleshooting Network Connection Issues” section in the Apple Web Support documentation.
iOS. In online documentApple Entertainment Guide, you can find out if your iPhone, Apple iPad Book, or iPod touch can’t connect to a full Wi-Fi network.
Android: For more information on Pixel or Nexus Help issues, see “Troubleshoot Wi-Fi Connection Problems” in Google’s online help documentation. If you are having problems with many Android devices, please contact your campus support center.
Check your download speed online. Define a usage service, such as Speedtest.net, then compare the results to the data transfer usage results for the service you are using; in the title of the example:
Zoom. See Zoom’s online support documentation for system requirements.
Skype for Business: Find out what speed I need for Skype, Netflix, video games, and more? For more information, see the Ookla the Speedtest Basics documentation.
YouTube. Usually, good quality videos can be found on the YouTube help pages.
Problems With The Camera
If other people are having trouble watching videos or screens you blog on your device:
Windows: If you have a new good external camera, unplug it and then plug it back in.
For all types of hardware, ensure that all associated applications (including mechanisms and drivers) are fully up to date. Device drivers for external cameras are usually available on the manufacturer’s website.
Video streaming issues, such as YouTube videos not playing correctly, can be caused by web browser settings, filter packs, or poor internet connection. Problems with game video files may mean that you need different software. DVD or Blu-ray playback problems can definitely be caused by faulty hardware.
For other Windows-specific camera troubleshooting secrets, see the following Microsoft support documents:
Refresh people on Windows 10
Help for the Camera application and webcams.
You can find the manufacturer’s recommendations at:
Dell: Dell Webcam and Dell Webcam Central Software Guide
HP: HP PCs – webcam troubleshooting (Windows 10, 8)
Lenovo: this is how it uses the built-in camera in Windows 10
macOS: If you are using an external camera, disconnect and then reconnect.
For all types of cameras, make sure that almost all associated applications (including device drivers) are fully up to date. Device drivers for external cameras are usually available on the manufacturer’s website. For help updatingsoftware, see the “Updating Your System” section in Apple Documentation Support.
Is there a video problem on my laptop?
Here are some tips and tricks for troubleshooting video on your laptop. Video problems are very common on laptops and the following tips will help you identify and fix Easy to understand laptop video problems. The LCD screen of the laptop is faint.
If all software associated with the camera is fully updated and the issue persists:
Make sure the application
Is there any way to troubleshoot my Computer?
There are many different things that can cause serious problems with your computer. Whatever the cause of the problem, troubleshooting will always be a trial and error method – in any case, you may have to use many different approaches before you find a specific solution. other problems can simply be solved.
