Over the past week, a number of our readers have reported that mcshield 1920 service error will not start.
In addition, errors like your current ones are reported to VSEInst.log :
9546 Action 16:07:47: StartServices. Start services 9547 MSI (s) (18: A0) [16: 07: 47: 129]: Execution of operation: ProgressTotal (Total = 15, Type = 1, ByteEquivalent = 1300000) 9548 MSI (s) (18: A0) [16: 07: 47: 129]: Performing an operation: ServiceControl (, Name = McAfeeEngineService, Action = 1, Wait = 1,) 9549 StartServices: Service: McAfee Engine Service9550 MSI (s) (18: A0) Execute [16: 07: 48: 550]: op: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) < br>9551 StartServices: Service: McAfee Task Manager9552 MSI (s) (18: A0) [16: 07: 49: 816]: Performing the operation: ServiceControl (, Name = McAfeeFramework, Action = 1, Wait = 0,) 9553 StartServices: Service: McAfee Framework Service9554 MSI (s) (18: A0) [16: 07: 49: 816]: Performing an operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) 9555 StartServices: Service: McAfee Task Manager9556 MSI (s) (18: A0) [16: 07: 50: 316]: Executive Author: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) 9557 StartServices: Service: McAfee Task Manager9558 MSI (s) (18: A0) [16: 07: 50: 816]: Performing an operation: ServiceControl (, Name = McShield, Action = 1, Wait = 1,) 9559 StartServices: Service: McAfee McShield9560 DEBUG: Error 2835: The ErrorIcon control is not displayed in the SetupError dialog
9561 Internal error 2835. ErrorIcon, SetupError 9562 Error 1920. The McAfee (McShield) mcshield service could not be started. This confirms that you currently have sufficient rights to start system services. 9563 MSI (18: A0) [16: 08: 45: 629]: Product: McAfee Enterprise virusscan – Error 1920. The McShield mcafee service (McShield) could not be started. This confirms that you have the correct permissions to start system services.
In addition, the VSEInst.log undoubtedly reports errors like the following:
9546 Action 16:07:47: StartServices. Start services 9547 MSI (s) (18: A0) [16: 07: 47: 129]: Execution of operation: ProgressTotal (Total = 15, Type = 1, ByteEquivalent = 1300000) 9548 MSI (s) (18: A0) [16: 07: 47: 129]: Performing an operation: ServiceControl (, Name = McAfeeEngineService, Action = 1, Wait = 1,) 9549 StartServices: Service: McAfee Engine Service9550 MSI (s) (18: A0) Execute [16: 07: 48: 550]: op: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) 9551 StartServices: Service: McAfee Task Manager9552 MSI (s) (18: A0) [16: 07: 49: 816]: Website Manager: ServiceControl (, Name = McAfeeFramework, Action = 1, Wait = 0,) 9553 StartServices: Service: McAfee Framework Service9554 MSI (s) (18: A0) [16: 07: 49: 816]: Performing an operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) 9555 StartServices: Service: McAfee Task Manager9556 MSI (s) (18: A0) [16: 07: 50: 316]: Performing an operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) 9557 StartServices: Service: McAfee Task Manager9558 MSI (s) (18: A0) [16: 07: 50: 816]: Performing an operation: ServiceControl (, Name = McShield, Action = 1, Wait = 1,) 9559 StartServices: Service: McAfee McShield9560 DEBUG: Error 2835: The ErrorIcon control was not found in the SetupError dialog box. 9561 Internal error 2835. ErrorIcon, SetupError 9562 Error 1920. The McAfee (McShield) mcshield service has failed and can be started. This confirms that you have sufficient rights to start system services. 9563 MSI (18: A0) [16: 08: 45: 629]: Product: McAfee Enterprise virusscan – Error 1920. Failed to configure the McShield mcafee service (McShield). This confirms that you have enough pequal to start system services.
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3/26/2020 4 12829
What was the error 1920 McAfee mcshield failed to start?
9562 Error 1920. The McAfee McShield service (McShield) failed to start. Make sure your entire family has sufficient rights to run system components. 9563 MSI (18: A0) [16: 08: 45: 629]: Product: McAfee VirusScan Enterprise – error 1920. The McAfee McShield service (McShield) could not be started. Make sure everyone has sufficient rights to start policy services.
DESCRIPTION:
AV Server: 1920, McShield Error Service cannot start (when installing VirusScan Enterprise 8.7i)
Forced Clients (McAfee and Kaspersky). For more information, see Note: End added to SonicWall’s forced customer support.
SOLUTION:
Issue 1
When installing VirusScan Enterprise (VSE) 8.7 i, all of the following errors are displayed:
Error 1920, McShield service failed
MSI (s) (7C: 2C) [09: 45: 48: 788]: Performing Operation: ProgressTotal (Total = 16, Type = 1, ByteEquivalent = 1300000) MSI (s) (7C: 2C) [09: 45: 48: 788]: Performing Operation: ServiceControl (, Name = McAfeeEngineService, Action = 1, Wait = 1,) MSI (s) (7C: 2C) [09: 45: 50: 163] : Performing An Operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) MSI (s) [09: 45: 50: 772]: (7c: 2c) Performing Operation: ServiceControl (, Name = McAfeeFramework, A Ction = 1, Wait = 0,) MSI (s) [ 09:45:50: 772]: (7c: 2c) Executing The Operation: S ErviceControl (, Name = McTaskManager, Action = 1, Wait = 1,) MSI (s) (7C: 2C) [09: 45 : 51: 272]: Performing An Operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) MSI (s) (7C: 2C) [09: 45: 51: 772]: Performing An Operation: ServiceControl (, Name = McTaskManager, Action = 1, Wait = 1,) MSI (s) (7C: 2C) [09: 45: 52: 272]: Performing An Operation: ServiceControl (, Name = McShield, Action = 1, Wait = 1,) MSI (s) (7C: 2C) [09: 47: 43: 241]: Product: McAfee VirusScan Enterprise – Error 1920. The McShield Service Mcafee (McShield) Could Not Be Started. You Have Sufficient Rights To Start Method Services For This Check.
Error 1920. McShield Service Mcafee (McShield) Did Not Start At Startup. This Confirms That You Have Sufficient Rights To Start System Services. MSI (s) (7C: 2C) [09: 47: 43: 241]: User Policy Amount ‘DisableRollback’ 0 MSI (s) (7C: 2C) [09: 47: 43: 241] : Computer Policy Value DisableRollback Is 0
Issue 3
The following errors are logged in the Windows Application event log:
event type d ‘: Error – Event Source: MsiInstaller – Event Category: None < br> Event code: 11920 Date: 10.10.2008 Timename: 15:46:14 User: NT AUTHORITYSYSTEM Computer: ABCDE1 – Description: Product: McAfee VirusScan Enterprise – Error 1920. The McShield service mcafee (McShield) could not be started. This confirms that you have sufficient rights to start creating system services.
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For more information, see the Help and Support Center http: //go.microsoft. com / fwlink / events .asp . Dates: 0000: 7b 31 34 37 forty two 43 45 30 147BCE0 0008: 33 2- d 43 30 46 31 2d 27 3-C0F1-4 0010: 43 39 46 2d 38 26 35 37 C9F-8157 0018: 2d 36 forty one 38 39 42 36 -6A89B6D forty four 0020: 32 44 39 37 33 7d 2D973
