Approved: Fortect
In some cases, your computer may display an error code indicating Cisco Meeting Point Error 5165. There can be many reasons for this error.
Last Modified
Products (1)
- Cisco Unified MeetingPlace
Known Affected Versions
Description (partially)
symptom:The call is interrupted in ConfSched, exlog sees error = 5165 messages. These messages may not be associated with a real known problem, but all of this in the logs could be misinterpreted as a serious problem.Conditions:Performance test. Schedule attendance and group with Meetings, WebEx and Audio.
Information about the error was visible to customers who already have a service contract. Registered users can find up to 200 bugs per month without a service contract.
The error information contains confidential information and requires a Cisco.com account validation to get the result.
Contains Error Details
- Full Description (including Symptoms, Issues, and Workarounds)
- Status
- Severity
- Known Fixed Versions
- Related Community Discussions
- Number of Help Requests
Webex – Meetingplace 8.0 deployments experienceaudio recording issues when some users create a Webex meeting.
1. The user navigates to their Webex profile, adds a Webex meeting, and the process usually completes as expected.
2. The user is attempting to access an audio drive call from the Meetingplace extension (8202).
3. The user enters the meeting ID and is notified that the meeting ID is not recognized. No one can enter the Tunes meeting.
Webex successfully displays on your computer that you see the extension you need to call to join the meeting. In fact, Webex should also give the user the ability to call their extension or even help you with an external number, but this is not the case. We see a word error that reads:
“You have a problem with the correct connection. Wait a little and / or try again. ” The image is attached.
Does anyone know that we can try to fix this problem?
It is important to note that some users of the system may experience this behavior. Customized configurationComplicated and uncomplicated learners seem to be the same for CUCM and MP.
Contents
Troubleshooting This Cisco Unified MeetingPlace Server Audio System
About Alarms
As a system administrator, you must identify system hardware and software errors, tampering, telephony fraud, and all other error conditions on the Cisco Unified MeetingPlace system. This section describes the alarm table and recommendations for its use.
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When an incredible problem occurs, you will be notified as follows:
â € Alarm table in the monthly Billing the MeetingTime system reports on unusual events that occur in the e Your Cisco Unified MeetingPlace system.
â € 
Alarm LEDs up Indicator attached to the front of the Cisco Unified MeetingPlace 8106 and 8112 turned red when a problem occurred (see Interpreting Cisco Unified 8106 Meetingplace LEDs and Interpreting Alarm LEDs on the Cisco Unified 8106 Meetingplace. Unified MeetingPlace 8112 available).
â € Cisco Unified MeetingPlace can be compiled by to call you when the alarm goes off. You can configure this feature on the special Settings tab in the Usage Settings window.
Examine The Individual Alarm Tables
The abnormal event message element, the alarm table indicates the frequency at which the alarm occurs, the date of its first and last occurrence, the server number on which the alarm occurred, and a brief description of the alarm condition.
When a large alarm occurs, Cisco Unified MeetingPlace assigns you an alarm code that identifies the type of alarm in question. If you would like to receive special notifications in the event of an alarm, you can configure the system to select a point of interest.
As a system administrator, you only properly manage some of the first two types of alarms. Other types of alarms require Cisco NCE (see “Getting Technical Assistance” in the Cisco Additional Assistance conference documentation).
We recommend that you go to the Alarm Clock at the Table every week. You can save some information from the alarm table to a file for later use, and then simply remove the alarms from the table. If the alarms are not cleared, the workspace will overflow and you will no longer be able to view new wireless home alarm records.
Warning Report every emergency signal d immediately state you do not quite understand the Cisco NCE representative.
Internet System Administrators can allow members to view bite indicators, but not remove them. You can find other important information about this configuration feature in the About Help Desk Permissions for Resellers.
Viewing The Alert Table(Cisco Unified MeetingPlace 8106 And Cisco Unified MeetingPlace 8112)
You can also view the alarm table by choosing Administration> Show Alarms.
The Alarm Viewer displays the alarm workshop. Every alarm clock
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