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Today’s guide was created to help you if you are getting HP Error 49. Forty-nine error codes on HP LaserJet printers are definitely communication error codes. Turn off ink, disconnect the printer from the current network / computer, remove any pending jobs from the publishing queue (on the computer), then usually restart the printer to clear the error.
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Problem
Error message 49.WX.YZ appears on the control panel of an HP LaserJet Enterprise printer through HP PageWide Enterprise with HP FutureSmart firmware, where 49 a indicates a firmware connection error and W, X, Y, and Z. indicates they are variable values.
Mark:
HP thoroughly tests inkjet firmware prior to release to reduce 49 errors. Typical end users will rarely understand you.
Error 49 can be intermittent or permanent:
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49 Intermittent errors – occur only intermittently when the model alternately works correctly for a period of time and then stops working. These errors are usually cleared by switching off and on again Printer.
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Forty-nine persistent errors – repeating one after the other, otherwise trying to fix the problem again. These errors are not cleared after shutdown and then on a specific printer.
Reason
Error forty-nine usually occurs when the photo printer tries to perform an action for which this firmware cannot or cannot be designed, for example:
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Printing files containing unsupported manufacturer commands
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Connecting to a third-party solution that is definitely not designed for this printer
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Timing, system network traffic, or concurrent processing of tasks in a specific environment
Solution
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Deactivate and reactivate the print service (deactivate and reactivate).
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If the error persists, print the event log to see how often the error occurs.
Mark:
Frequency of useonly once a week or less is not only a cause for concern, but is undoubtedly similar in severity to the rare jam of cards. Mistakes won’t damage the car.
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If the error occurs more than once a week, make sure AutoRecover is enabled from your monitor screen or the Embedded Web Server (EWS).
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Usually, part of the automatic recovery feature is de facto enabled. On the rare occasion that error 1949 occurs, this allows the printer manual to automatically turn off and on again, such as error 49, without user intervention.
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Open the following menus:
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FutureSmart 3: Administration> Administration
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FutureSmart Fourth: Settings> General
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Select the Recovery Engine option. Included
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select, then “Save”.
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If this fixes the error and the error does not recur, no further troubleshooting is required.
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If the error is resolved and at some point appears again, follow these steps to see the periodicerrors of 1949.
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If the error persists, follow these steps to resolve the 49 repeated errors.
Sometimes errors 49
If error 49 is displayed on the control panel but can be cleared by turning off the printer, follow these steps in the order in which they appear most important. If the error is obvious, do not display 49 persistent errors.
Step 1. Check The Firmware Version And Update It In The Required Copy
If you turn off the printer and then resolve error 49, follow these steps to avoid future problems.
Mark:HP fixes known firmware bugs and always recommends updating the firmware to the latest available version of the application to avoid these bugs and take advantage of the latest changes. A
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Print a Fan Configuration Page and determine if the printer works on a FutureSmart 3 or FutureSmart 4 treadmill.
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Go to the sitewww.hp.com/go/FutureSmart and click Update Now for the latest list of printers and new firmware versions.
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Compare the latest available version with the version installed on the printer.
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If a modern version is available, click the link to go to the firmware download page for HP.com.
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Scroll down to FutureSmart 3 or FutureSmart 4, find the FIRMWARE file, click Download, click Save As, but save it to a USB flash drive or a folder on your PC.
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For the latest improvements, fixes, and other useful information, you can also download the readme file.
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Select “Open Folder” or navigate to the folder where you saved the file, right-click it and extract almost all of the files.
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Note the location of the .bdl file.
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The firmware file has a special format “xxxxxxx-Format.bdl”, where “xxxxxxxx” is the firmware initialization name and “.bdl” is the file extension. The file does not start or is automatically saved.
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UpdateThe firmware from the service plan is either on the control panel using a new USB stick or on the Embedded Web Server.
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FutureSmart 3: In the printer home test, on the control panel, scroll to Help and select Maintain Device, then select USB Firmware Upgrade.
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FutureSmart 4: From the Home screen on the printer control panel, go to Support Tools, select Service, and look for USB Firmware Update.
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Wait for the update function to complete and automatically restart the printer.
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After reconnecting the printer to the Internet, print a Configuration Page and check which newer firmware is installed.
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If most of the errors do not recur, there is little further troubleshooting required. A specific firmware update will fix most of the 49 bugs.
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If 49 errors continue to work intermittently, contact HP support.
Permanent49 errors
If it is unlikely that you will see error 49 on the control panel, follow these steps in the order presented. If the error is resolved at this stage, no further troubleshooting is performed.
Step 1. Find A Specific Help Agreement For The Bug And Printer
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Be sure to search the Internet for the specific error 49 that displays the control panel most commonly associated with this printer model.
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If there is no solution
Error 49 usually occurs when a laser printer tries to perform an action that the firmware cannot or cannot be designed to do, such as: Printing files containing commands that are not specific to the device. The interface is third party so it was not designed to work with the printer.
Make sure the paper tray is installed correctly.Replace the main stacker.You may be trying to print cover sheets in duplex mode.Make sure the configuration of the printing devices is correct.Finally, try the zero reset process.