Approved: Fortect
You should read these troubleshooting tips if Norton Antivirus email scanning error is detected on your computer.
DOCID: kb20101015110602DE
Operating system: Windows
Last Modified: 05/18/2020
Approved: Fortect
Fortect is the world's most popular and effective PC repair tool. It is trusted by millions of people to keep their systems running fast, smooth, and error-free. With its simple user interface and powerful scanning engine, Fortect quickly finds and fixes a broad range of Windows problems - from system instability and security issues to memory management and performance bottlenecks.
These changes are specific to the current version of Norton. If you have an older version or don’t know your product, go to Norton Update Center.
Disable Social Email Scanning
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Start Norton.
If you see the My Norton window, click next to Device Security.
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In the settings window, click.
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On the “During Risk Scanning” tab, next to the “Email Virus Scan” field, click.
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In the email virus scan window, under Which scan do you disable.
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In the Security Requirements Collection window, select from the drop-down menu and click.
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In the email virus scan window, click.
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If you disable scanning of outgoing messages, your outgoing emails will not be scanned for a long time. However, email protection continues to monitor your computer by scanning new emails.
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Start Norton.Click Settings.In the “Settings” window, click “Antivirus”.In the Scan Loss and Risks section, next to the Email Virus Checking field, click Configure.In the email virus scan window, under Items to scan, clear the Scan outgoing messages check box.Click Apply.
Start Norton. When the My Norton window opens, back to Device Security, click Open.In the Norton Commodity main window, click Help, and then click Get Support.Track your progress in the Norton Autofix window.When the problem is resolved, just click Close.
On most desktops, double-click the Norton AntiVirus icon.Click Norton AntiVirus.Click Status.Click the Email Analysis link.Click on the “Start” button.