Windows Diary

How Can I Resolve A Site Collection? Web Analytics Reports That An Unexpected Error Has Occurred.

Posted on by Kai Mitchell

If you’re getting an unexpected error in your site collection web analytics reports, today’s blog post should help.

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    site collection web analytics reports an unexpected error has occurred

    I get an “unexpected error” every time I try to access View Web Analytics in SharePoint 2010 Central Administration.

    When looking at the ULS logs, I got the following information

    “Failed to get real server time zone id. Exception: System.ServiceModel.Security.SecurityAccessDeniedException: Access Denied Response, Error MessageFault, Line Action, MessageVersion-Version, FaultConverter faultConverter) With System.ServiceModel.Channels.ServiceChannel.HandleReply (ProxyOperationRuntime operation, Rpc) proxyrpc & With System.ServiceModel.viceChannels. Call.Channel.Channels.Service action, Boolean ProxyOperationRuntime oneway, running, Object [] ins, Object [] out, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.MethodCall, invokeservice (imethodcallmessage ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.I … “

    1. Application Server and Database Version Server
    2. Sharepoint: SharePoint Server SP2 (14.0.7015.1000)
    3. Web Analytics Data Processing Service and Web Crawling Web Service are running < / li>
    4. Web crawls are configured using a farm administrator account.
    5. Civil service is working

    One website enthusiast reported that he was unable to recoverMy SharePoint site home page in 2010 after moving to a different site collection in the same global web application. When he clicked onEdit important items in the Pages ribbon. Blog post

    The user account was a member of the Website Owners group. The website administrator could easily edit the Facebook page.

    Adding your user account to the Site Collection Administrators group allowed the user to successfully edit the page. This result showed that sometimes the issue can be related to permissions.

    The document library containing the SitePages home page inherits its permissions from the parent site,

    The Site Aggregation feature of the SharePoint Server Publishing Infrastructure has been found to be enabled.

    The user’s repository has at least permission to view the master page library gallery.Document.

    site collection web analytics reports an unexpected error has occurred

    It has been determined that the user account does not have full permissions to access the style library. Granting read access was not affected.

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    • It was found that the user account does not have permission to access the Web Part Gallery from the Internet. Granting access allowed the user to edit the home page.

    If the SharePoint Server Publishing Infrastructure site collection feature is enabled for the parent site collection on the Internet, ensure that the user has Read permission on the document library of the Web Part Gallery of the Online Action Gallery.